Verizon…pick up the phone!!!
I thought working with Verizon was going to be easy after completing an order online Sunday night for a new telephone number and their new Internet service dubbed FiOS. The online ordering went pretty smoothly, but it’s been all downhill from there. Yesterday I got an email saying I needed to fax some copies of photo IDs to verify my order. I did, but never received the expected confirmation of my fax.
So today I decided to call…and I guess everyone else did too. I’ve been on hold for about an hour now, after speaking with a young lady who said “sure, we’ll get you hooked up right away, one momeny…”. Thankfully, I have speakerphone here at my desk, so I can just work while I listen to their hold music. I really think I’m in an infinite loop, though. Anyways, Verizon, if you’re reading this, please pick up the phone!
